New broadband

New Broadband booking experience

I had placed an internet broadband feasibility for my old house with a service provider.

Upon registering, I got a message that service available in your location, and due to COVID, our sales team will contact you within 10 days  .pleae bear with us.

Surprisingly the next day the call came The salesperson spoke to me and gave a good dump about the offers. I told him  yet to shift my house, please contact me after a week.

The interesting thing happened that time
.The salesperson while discussing, almost gave me a  warning, of course in a submissive tone.
Sir, you will get calls for booking by another team also .so please tell them that I am just checking the feasibility and will call  after 15 days due to COVID.
Further he added,  Sir, I am the first one to contact and will miss my monthly targets.
So I request not to entertain others.
He has fwd  what's app messages also

I was taken back .the pressure on the sales must have made the executives speak to a customer like this.

Later I got a call from one more number a couple of times which I ignored. They had also shared similar messages.

Three questions flashed in my mind.

Continued....



1.Now how does one handle such competition of the internal sales team  for the same product or service offers

?


2.Is the sales guy is right in almost 

 recommending the customer not to listen to others from the same sales team?



3.Is it a marketing gimmick by the Bband provider  to share an announcement about the  delay but responded quickly?


Any suggestion or reply to these queries welcome.


Aside.

 Sales person met me and took the booking. The day after installation got completed.


As a customer, satisfied, as a salesperson wish to know your views.


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