Old Habits Die Hard

Old Habits Die Hard.

1988, I started working on a computer system developed by ECIL. Automated international telegrams.
We have been trained only to attend telecom related work and the operation was assigned to ECIL engineers at site  Few basic commands learned from them.

Later in 1991, we got an opportunity to handle major mainframe computers part of the telecom system installed across India's metros. Heavy competition among the engineering community to know the computer systems and tools usage. Of course, we had our training after some time.

We are supposed to record our observations in logbooks for any faults and next day Senior team will address those and update the log.

We in night duties call our counterparts and share these log outcome. Also, listen to their system faults and recommended solutions.

This way, we learned computers and applications in a telecom environment and also log all the major activities. This helped us to improve our written communication.

The logbook was the main source of information written by hand those days. This habit helps me even today digitally to maintain important customer meeting outcomes, send proper MOM, feedback, responses, track tasks, new learnings, observations, and record facts of life in story formats.

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